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Responsible Gaming

Responsible Gaming – Tools, Advice and Help

Gaming is entertainment, but for some it can become a problem. Here you will find practical tools to set limits, information about self-exclusion, and direct contacts for professional help if you or someone you know needs it.

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Important notice: SpinEmpire Casino operates under a Curaçao licence (OGL/2024/589/0556) and does not hold a Danish licence from the Danish Gambling Authority. This means that as a Danish player you are not automatically covered by state protection mechanisms, including ROFUS. This makes it all the more important to set your own limits and be aware of the help available.
Warning signs

Signs of Problem Gambling

It can be difficult to notice when gaming shifts from entertainment to something that negatively affects everyday life. These signs are worth paying attention to:

  • ▸You gamble with money you cannot afford to lose
  • ▸Thoughts about gambling fill your daily life – at work or with others
  • ▸You try to win back lost money (chasing losses)
  • ▸You hide your gambling activity from family or friends
  • ▸You increase your stakes to achieve the same thrill
  • ▸Gambling negatively affects your finances, sleep or relationships
  • ▸You gamble to escape stress, anxiety or sadness
  • ▸It is difficult to stop, even when you have decided to
Self-exclusion

Self-exclusion and ROFUS

ROFUS is the Danish national register of voluntarily excluded players. Registering with ROFUS blocks you from all Danish-licensed gambling sites. However, because SpinEmpire does not hold a Danish licence, a ROFUS registration does not automatically apply to SpinEmpire.

To stop access to SpinEmpire specifically, you should contact the casino's support directly and request self-exclusion. The casino is obliged to handle such a request, and you can also block access via your bank or blocking software.

1
Contact SpinEmpire supportRequest a permanent or time-limited self-exclusion via live chat or email.
2
Register with ROFUSrofus.nu – protects from Danish-licensed operators, but not automatically from SpinEmpire.
3
Use your bank's toolsMost banks offer blocking of payments to gambling sites in online banking.
4
Install blocking softwareGamban or BetBlocker block access to gambling sites on your devices.
Set limits

Set Limits Before You Start

The best limits are those you set before you start – not in the middle of a gambling session, where adrenaline and losses can cloud your judgement. SpinEmpire typically offers the option to set limits on deposits and losses directly in the account.

In addition to the casino's own tools, you can supplement with a firm decision about what you can afford to lose over a week or month. Treat that amount as paid entertainment – not as an investment.

Deposit limit

Set a cap on how much you can deposit per day, week or month in the account settings.

Loss limit

Decide in advance what you can afford to lose. Stop when the limit is reached.

Time limit

Set an alarm. Screen and gambling time should not fill more than you have planned.

Account break

Take a break from the casino. Contact support to arrange a temporary account pause.

Help and counselling

Professional Help Is Available

You do not have to face gambling problems alone. These organisations offer free and confidential help:

Ludomani

Counselling and treatment for gambling addiction in Denmark. Help for players and relatives.

Visit ludomani.dk
StopSpillet

National helpline and online counselling on problem gambling. Free and anonymous.

Visit stopspillet.dk
ROFUS

Register of voluntarily excluded players from Danish-licensed casinos.

Register with ROFUS
Danish Gambling Authority

The Danish supervisory authority for gambling – information and complaints.

Visit spillemyndigheden.dk
Help for relatives

If Someone You Know Has a Gambling Problem

Gambling problems affect not only the person who gambles, but also family and friends. Relatives may experience frustration, helplessness and concern – feelings that are entirely understandable.

Ludomani also offers counselling for relatives – either as part of a joint conversation or individually. Confronting the problem alone without support is no solution. Seeking help early provides the best chance for change.

Questions

Frequently Asked Questions About Responsible Gaming

Can I self-exclude from SpinEmpire?

Yes. Contact the casino's support via live chat or email and request self-exclusion. You can choose a time-limited break or a permanent account closure.

Does ROFUS apply to SpinEmpire?

ROFUS only covers Danish-licensed operators. Since SpinEmpire operates under a Curaçao licence, the ROFUS registration does not automatically apply here. You must contact SpinEmpire directly or use your bank and blocking software as a supplement.

What is Ludomani?

Ludomani is a Danish organisation that offers free and confidential counselling and treatment for people with gambling problems, as well as for their relatives.

Can I try games for free without depositing?

Many games at SpinEmpire can be tried in demo mode without making a deposit. This is a good way to get to know the games without risk.

What if my bank blocks SpinEmpire?

A bank block is a useful tool for players who wish to set an additional limit. You can activate the block yourself in most online banking portals under the gambling category.